PATCHhttps://app.evoriqa.com/api/v1/channels

Update a channel

Pauses/resumes a channel or sets its reply mode (human_first / shadow / autonomous). At least one field is required; replyMode wins over aiFirst.

Requires scope channels:write

Access is gated — enable it before your first call

The API is off by default. A request succeeds only when all three switches are on: the platform master switch (off by default), your organisation’s API toggle, and your plan or client entitlement. Any one off returns 403 API access is not enabled for this workspace.

Request body

Content type: application/json

Field	Type	Required	Description
id	string uuid	Required	The channel's id.
active	boolean	Optional	Whether the channel receives traffic.
aiFirst	boolean	Optional	Legacy two-state reply toggle: `true` sets `autonomous`, `false` sets `human_first`. Ignored when `replyMode` is also sent.
replyMode	string one of `human_first` · `shadow` · `autonomous`	Optional	Three-state reply mode. `aiFirst` is the legacy two-state shorthand (true → autonomous, false → human_first); when both are sent, replyMode wins and aiFirst is ignored. An out-of-workspace channel returns 404.

Request

curl

curl -X PATCH "https://app.evoriqa.com/api/v1/channels" \
  -H "x-api-key: $EVORIQA_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{ "id": "0b8de9f2-4c11-4f7e-9a34-5c6d7e8f9a0b", "replyMode": "shadow" }'

Node.js

const res = await fetch("https://app.evoriqa.com/api/v1/channels", {
  method: "PATCH",
  headers: {
    Authorization: `Bearer ${process.env.EVORIQA_API_KEY}`,
    "Content-Type": "application/json",
  },
  body: JSON.stringify({
    "id": "0b8de9f2-4c11-4f7e-9a34-5c6d7e8f9a0b",
    "replyMode": "shadow"
  }),
});

const responseBody = await res.json();

Python

import os
import requests

res = requests.patch(
    "https://app.evoriqa.com/api/v1/channels",
    headers={"Authorization": f"Bearer {os.environ['EVORIQA_API_KEY']}"},
    json={
      "id": "0b8de9f2-4c11-4f7e-9a34-5c6d7e8f9a0b",
      "replyMode": "shadow"
    },
)

body = res.json()

Response

200 OK

{
  "success": true,
  "data": {
    "updated": true
  }
}