POSThttps://app.evoriqa.com/api/v1/conversations/{conversationId}/messages

Send an agent reply

Posts a human/agent reply into the conversation (JSON only — no attachments over the API; content is trimmed before validation). Auto-claims the conversation when it is unassigned; the write is attributed to the workspace owner.

Requires scope conversations:write

Access is gated — enable it before your first call

The API is off by default. A request succeeds only when all three switches are on: the platform master switch (off by default), your organisation’s API toggle, and your plan or client entitlement. Any one off returns 403 API access is not enabled for this workspace.

Parameters

Name	In	Type	Required	Default	Description
conversationId	path	string uuid	Required	—	The conversation's id.

Request body

Content type: application/json

Field	Type	Required	Description
content	string 1–4000 chars	Required	The reply text.

Request

curl

curl -X POST "https://app.evoriqa.com/api/v1/conversations/{conversationId}/messages" \
  -H "x-api-key: $EVORIQA_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{ "content": "Thanks — your refund is on its way." }'

Node.js

const res = await fetch("https://app.evoriqa.com/api/v1/conversations/{conversationId}/messages", {
  method: "POST",
  headers: {
    Authorization: `Bearer ${process.env.EVORIQA_API_KEY}`,
    "Content-Type": "application/json",
  },
  body: JSON.stringify({
    "content": "Thanks — your refund is on its way."
  }),
});

const responseBody = await res.json();

Python

import os
import requests

res = requests.post(
    "https://app.evoriqa.com/api/v1/conversations/{conversationId}/messages",
    headers={"Authorization": f"Bearer {os.environ['EVORIQA_API_KEY']}"},
    json={
      "content": "Thanks — your refund is on its way."
    },
)

body = res.json()

Response

200 OK

{
  "success": true,
  "data": {
    "id": "9b8a7c6d-5e4f-4a3b-8c2d-1e0f9a8b7c6d",
    "createdAt": "2026-08-09T14:05:32.000Z",
    "attachments": []
  }
}