Delete your account
The self-service deletion flow, what it removes when you own everything, and what survives when you are also on someone else's team.
You can delete your own account from Settings → danger zone. Nobody has to approve it and there is no support ticket in the way.
The flow
Type DELETE to confirm, then pass a step-up re-authentication — your two-factor code, or Google if that is how you sign in.
What actually gets deleted
It depends on what you own.
If you own everything you are in, the account is soft-deleted: sign-in and billing stop immediately, everything you own is frozen, and a confirmation email is sent to your address. That same address can register a fresh account afterwards.
If you are also a member of someone else's workspace, only your owned footprint goes — the organisations and workspaces you own. Your identity survives, so you keep working in the teams that are not yours.
If you signed up inside a provider's portal, the client workspace you own is handed back to your provider rather than frozen: they become its owner and the workspace and its data stay with them. Your personal account is purged as usual.
Deleting the last workspace an organisation owns removes the now-empty organisation too, so "owns an organisation" and "owns a workspace" stay in step.
What this is not
- It is not how you erase a customer's data on request. That is a separate flow — see GDPR export and erasure.
- It is not how conversation data ages out. Purge windows are per workspace; see Data retention.
- Audit logs are retained deliberately, on a legal-obligation basis, and are not removed by deleting an account.
Where to go next
Last updated