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Reseller overview

The white-label model — one reseller organisation, a pooled credit balance, seat-limited client workspaces, and your brand throughout.

Reseller and agency accounts only

Reselling turns Evoriqa into your own product. You subscribe to a reseller plan, provision a workspace per client, brand everything, and draw all of your clients' AI usage from one shared credit pool.

The model 

Organisation (reseller)              ← your agency
  ├── reseller plan                  → a subscription that funds the pool
  ├── credit pool                    → granted on each paid invoice
  │     └── one-time top-up packs    → optional, never expire
  ├── brand settings                 → name, logo, colours, domain, emails
  └── client workspaces              → one per customer, seat-limited
        └── allocated credits + an optional spend cap
  • A reseller plan is a flat subscription. Each paid invoice grants that tier's pooled credits and sets your client-seat allowance. Annual is a prepay whose pool is paced monthly — one month's credits land on each monthly anniversary, not the whole year at once. The console shows an Annual badge and "Month N of 12" while a prepaid year drips. The owner can also buy a one-time top-up pack straight into the pool without changing tier — packs never expire. See Pooled credits and caps.
  • You provision a client workspace per customer, white-label it, and allocate credits from the pool. Allocating debits the pool and switches credit metering on for that client. Once your domain is live you can also let clients sign themselves up on it, which provisions the workspace for you.
  • You set the client's price and hold the relationship. Evoriqa stays invisible.

Seats

Client seats count resold clients only. Your own primary workspace never consumes a seat and never appears in the client list — its own plan and credits live on the ordinary billing page.

The reseller console: plan, pooled credit balance, and seats used
The reseller console: plan, pooled credit balance, and seats used

Without an active reseller plan you have zero client seats and no pool: you must subscribe before provisioning anyone. Tiers differ in pooled credits, seat count, and an org-wide knowledge-source ceiling; the top tier carries unlimited seats. See the pricing page for current tiers and figures.

Who can manage it

The organisation owner and the owners/admins of your primary workspace — on an active reseller plan they provision clients, allocate and reclaim credits, set limits, white-label the portal, and manage client plans. Only the organisation owner can start or manage the reseller-plan subscription (checkout and the billing portal) and connect or disconnect BYO Stripe.

A reseller's clients get portal features and never see branding, custom domains, or reseller billing — the model is single tier, so a client cannot resell in turn.

What your client experiences

  • A portal that is entirely your brand, on your domain, that they sign in to. An account that exists only as your client cannot sign in on app.evoriqa.com — it is told to sign in on yours.
  • No billing tab — you own the commercial relationship. Their checkout and portal routes are refused with "Billing is managed by your provider."
  • No platform support — support requests and live chat are refused with "Support is provided by your service provider." They come to you.
  • A usage view funded by your allocation rather than a plan-sized allowance.

Where to go next

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