Analytics exports

PDF summary

Export PDF on the Analytics page builds a summary of the range you are looking at: resolution and deflection, handoffs, CSAT, conversion, appointments and tickets, and the estimated hours and cost saved.

The document carries your organisation's branding, so a reseller's client report is the reseller's document rather than an evoriqa one. See Branding and domain.

It reports the range currently selected — pick 7, 30, or 90 days before exporting.

PDF export is rate-limited; if you are generating reports for many clients in a row and it refuses, wait a moment and continue.

CSV

Analytics itself is a summary view. The row-level CSV export is on Leads — it mirrors your active search, filters, and view. See Export leads.

For programmatic access to conversations and leads, use the read-only v1 API rather than scraping an export.

Where to go next

• Analytics overview
• Export leads