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Analytics exports

Download a branded PDF summary of the range you are viewing, and find where the row-level CSV exports and the v1 analytics API live instead.

PDF summary

Export PDF on the Analytics page builds a summary of the range you are looking at: resolution and deflection, handoffs, CSAT, conversion, appointments and tickets, and the estimated hours and cost saved.

The document carries your organisation's branding, so a reseller's client report is the reseller's document rather than an Evoriqa one. See Branding and domain.

It reports the range currently selected — pick 7, 30, or 90 days before exporting.

PDF export is rate-limited; if you are generating reports for many clients in a row and it refuses, wait a moment and continue.

Note:

A viewer can export too, but — like their on-screen Analytics — their PDF omits the hours-saved, cost-avoided, and credits-used rows. It still carries every volume and quality figure.

CSV

Analytics itself is a summary view. The row-level CSV export is on Leads — it mirrors your active search, filters, and view. See Export leads.

CSV and PDF export sit above the analytics range picker
CSV and PDF export sit above the analytics range picker

For programmatic access, use the v1 API rather than scraping an export: conversations and leads have their own CSV endpoints (GET /api/v1/conversations/export, GET /api/v1/leads/export), and GET /api/v1/analytics/summary returns this dashboard's whole metric bundle as JSON — the PDF is browser-rendered and has no API twin.

Where to go next

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